Osmosis video - Culture and diversity

Culture is the behaviors and beliefs learned, shared, and passed down from one generation to the next within a particular group of people. Diversity refers to the variety of different cultures, races, religions, and ethnicities that exist in the world. It is also used to describe differences in experiences and perspectives that arise from those cultural and ethnic differences.

As a healthcare provider, you will be working with clients from different cultures, and this can sometimes lead to miscommunication as they might be speaking a language you don't understand, or even have entirely different beliefs. Try to be familiar with their culture, always speak slowly and calmly, and be as clear as you can when communicating. When necessary, use picture boards with two languages or an interpreter.