Osmosis video - Therapeutic communication: Nursing

Therapeutic communication is a method of exchanging information which helps clinicians and clients collaborate effectively to promote the physical and psychological well-being of clients. Therapeutic communication is the foundation for productive relationships and positive nurse-client interactions. There are also factors that can impact communication such as personal, environmental, as well as relationship factors. Techniques that aid in therapeutic communication are silence, active listening, reflection, and clarification. Non-therapeutic communication can negatively affect the nurse-client relationship and includes asking too many why � questions, giving premature advice, falsely reassuring, making value judgments, and minimizing feelings.