Today’s NCLEX-RN® question of the day focuses on a staff that is most likely to be considered a change agent. Can you figure it out?
Which staff-member in a nursing unit is most likely to be considered a change agent?
A. Newly graduated nurse who eager to learn but unsure of their roleB. The unit charge nurse who is respected by the nursing staff
C. The unit nurse manager who’s been in their position for 3 years
D. The healthcare provider who frequently visits the unitScroll down for the correct answer!
The correct answer to today’s NCLEX-RN® Question is…
B. The unit charge nurse who is respected by the nursing staff
Rationale: A charge nurse who demonstrates empathy, humor, and respect is an effective change agent because they go beyond their role to ensure the change occurs successfully. The change agent is an informal leader who encourages and facilitates change and is usually well-respected and liked by the staff.
Major Takeaway
A person who is integral to the change process is the change agent, an informal leader who encourages and facilitates change. Effective change agents are creative thinkers committed to quality improvement and go beyond their role to ensure the change occurs successfully. Change agents demonstrate empathy, humor, and respect to support those involved in the change process.
Incorrect answer explanations
A. Newly graduated nurse who eager to learn but unsure of their role
Rationale: A newly graduated nurse who is eager, but unsure of their role does not have enough experience to be an effective change agent.
C. The unit nurse manager who’s been in their position for 3 years
Rationale: Although the nurse manager is integral to the change process, they are not considered a change agent. Since they are a formal leader who uses strategies to manage change, they would be considered a change leader.
D. The healthcare provider who frequently visits the unit
Rationale: It is more likely that the healthcare provider would be considered a change leader rather than a change agent, since they are a formal leader. In addition, their focus is usually on managing clients, rather than the processes or day-to-day activities of the nursing unit.
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